A teller works for a bank or building society. The main responsibility of the teller is to receive and pay out money and process the accompanying documentation. This entails a combination of any of the following tasks:
- receiving cash and cheques for deposit;
- verifying amounts;
- examining cheques for endorsements;
- processing transactions electronically;
- cashing cheques and paying out money on verification of signatures and customer balances;
- processing credit card payments;
- cashing foreign exchange and traveller's cheques.
When the bank closes for business at the end of the day, the teller has to balance up the day's transactions.
Requirements
A teller should:
- be able to work with figures and cash quickly and accurately;
- be reliable and honest;
- have a pleasant manner with the public and a well-groomed appearance;
- be willing to work in a standing position for long hours.
School Subjects
National Senior Certificate.
RECOMMENDED SUBJECTS: Mathematics
Training
IN-SERVICE TRAINING:
All banks and building societies offer in-service training. Once a teller gains experience and demonstrates ability in the position, there will be opportunity for promotion to head teller when a position arises.
ADVANCED TRAINING:
Completion of an appropriate course will open up many opportunities for advancement in the banking industry.
Employer
Banks and building societies
Contact
Institute of Bankers
P O Box 61420
Marshalltown, 2107
Telephone: (011) 832 1371
Fax: (011) 834 6592
iobinfo@iob.co.za
www.iob.co.za