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Post Office Clerk
Post office clerks work directly with the public, serving them at the counter in a post office.

They perform the following duties:

- direct sales of stamps, postal products and stationery such as registered and fast mail envelopes and parcel containers
- handle financial transactions including savings bank transactions, paying out of pensions, money and postal orders
- receive payments, for example, telephone and municipal accounts
- accept and deliver mail over the counter, such as registered and insured letters and parcels
- involved with client liaison including advising on services, answering of inquiries and assistance in the completion of forms

Satisfying Aspects
- working indoors
- working with people
- steady employment

Demanding aspects
- routine tasks
- dealing with rude and difficult members of the public
- relatively poor remuneration

A post office clerk should:
- have flexibility to learn many kinds of tasks;
- be diplomatic and tactful;
- have a friendly attitude towards people;
- work well with others;
- be able to work with a minimum of supervision;
- be able to follow directions carefully and accurately.

School Subjects
National Senior Certificate

Compulsory Subjects: English
Recommended Subjects: Mathematics, Accountancy

The post office clerk receives in-service training.

- SA postal service

SA Postal Service - Head Office

SA Post Office Ltd
Staffing and Development
P O Box 10 000
Pretoria, 0001